What makes Food Management so worthwhile? What are its rewards?
It takes special people to thrive in the food business. Restaurant Managers must have a heart of service and a desire to satisfy. The reward is far more than just monetary. Money is certainly necessary for us to survive in today’s world but, it does not satisfy our deepest needs.
The reward for a Restaurant Manager is a two-sided coin. One side is to achieve top Customer Service and produce top quality products. This is truly a major goal. When you hear the customer say, “This is the best food I have ever eaten” or “Your employees are extremely polite” or “Your operation is better than so & so”, THIS IS THE BIGGEST REWARD.
Establishing repeat customers, who you get to know and who eventually become your friends, is also very self satisfying.
It has been said that once you experience the food business, it is in your blood for good. I believe that this is one of the truest statements ever said.
On the other side of the coin is the organization and the development of people. The true reward is to be able to work with and lead people towards a common goal and then seeing them achieve that goal and accomplish their inner needs.
At the end of the day, if I have in some way helped better someone’s life, that is the greatest reward.
J. A. Smith, IV